Elskyte Properties LLC

Elskyte Properties LLC, doing business as Elskyte Property Management (Elskyte Property Management, “we,” “our,” or “us”) is committed to protecting the privacy of our residents, property owners, investors, and vendors. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, enter into a management agreement, or communicate with us.

1. Information We Collect

From Residents (Tenants):

Name, contact information, rental history, application data
Payment details for rent collection
Maintenance requests, communications, and lease agreements

From Property Owners & Investors:

Name, email, phone, mailing address
Property ownership records and management agreements
Bank account details for owner disbursements
Tax identification numbers (SSN/EIN) for 1099 reporting
Communication history regarding property performance and services

From Vendors & Service Providers:

Business name, contact person, phone, email, and address
Licensing, certification, and insurance documents
Tax information (e.g., W-9 forms)
Invoices, contracts, and payment details

2. How We Use Information

We use collected information to:

Residents: Process rental applications, manage lease agreements, collect rent, coordinate maintenance, and provide required legal notices.
Owners/Investors: Administer management agreements, prepare owner statements, disburse rental income, provide tax documentation, and communicate property performance updates.
Vendors: Coordinate service requests, process payments, verify compliance with licensing/insurance, and maintain records for audit and reporting purposes.

3. Communications

SMS & Email: By opting in, you agree to receive messages related to leasing, rent collection, maintenance, property updates, or account notices. Standard carrier rates may apply. You may opt out anytime by replying STOP (SMS) or unsubscribing (email).
Owner Reports: Delivered electronically through secure portals or email, containing property performance, rent roll, and financial summaries.

4. Third-Party Sharing

We do not sell or rent your personal data. We may share information only as necessary to provide services, including:

Licensed real estate brokers for leasing activities
Accounting firms for tax preparation and reporting (e.g., 1099 issuance)
Attorneys for legal proceedings or evictions
Insurance providers for claims or compliance verification
Technology platforms (property management software, payment processors, cloud storage)

Note: All third parties are required to use information only for the purpose of supporting our services.

5. Data Security

Data is stored in secure property management systems with encryption and role-based access controls.
Sensitive documents (leases, management agreements, tax forms) are restricted to authorized personnel only.
We regularly review vendor compliance to ensure data security standards.

6. Data Retention

Resident data is retained for the duration of tenancy and as required by law (e.g., local housing codes, fair housing regulations).
Owner/investor and vendor records are retained for the duration of the management agreement and as required for tax, audit, or legal compliance.
When no longer needed, data is securely destroyed or anonymized.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us. Certain data may be retained to comply with legal or contractual obligations.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated to residents, owners, and vendors through our website, email, or portal notifications.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Elskyte Property Management
Email: info@elskytepm.com

By submitting information, signing a management agreement, applying for tenancy, or engaging with Elskyte Property Management, you agree to:

Our collection and use of data as outlined in this Privacy Policy.
Compliance with applicable housing laws, management agreements, and rental guidelines.
Receipt of electronic communications related to your role as a resident, owner, investor, or vendor.